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Web Design Frequently Asked Questions - Call us now on 020 8401 1278


How will a well designed and built website help my business?

Many processes go into the production of a website, in turn if all these processes are executed correctly it will produce a website that work with you to enhance your companies sales, marketing and image. This is achieved with good website design, user navigation and website Search Engine Optimisation.


What do I have to do to create a new website?

Talking to Immersive Media initially will ascertain the level of web design required. We will then offer a full web design service leaving everything to us, purchasing the domain name, hosting the website, producing copy, acquiring images and building the website. Alternatively Immersive Media is happy fitting in with your requirements, whatever you require - just web hosting space, domain name registration, website design or web maintenance contracts.

How do I know how many pages I require?

It is best to consider what information you want to convey to your customers and then try to structure into categories and subcategories. This will then lead to a natural list of all the pages that should be required within your website.

I do not know where to start with the website?

Not to worry before we start any designs we will supply you with a question and answer sheet which has simple questions which once answered and returned to us will allow us to examine your exact requirements and needs for the website which then allows us to create a website with minimum fuss.

How do I know I will like the website?

Don't worry at Immersive Media everything thing is explained simply. Once we start a website design we will assess your requirements, advise what we require from the client, then outline options, alternatives and timescales. Once we start design you can proof all work via our online project management area where you are kept up to date with the current workflow. We will always provide you with two website designs to choose from. You can then modify the chosen design and once you have signed off the design we will then start turning the design into a functioning website.

What assets do I need to supply?

We will require all of your assets to be used in digital formats, such as text for the website should be supplied in word or text documents. Similarly your logo should be supplied in a digital format.

What is hosting space?

Hosting space is an area on the internet where your website is stored. Immersive Media researches and finds the best hosting solution for each individual client, through one of our partner companies and set up all of the clients hosting requirements (email, Databases, Scripting), once a hosting solution has been selected.

How do I access my website and e-mail control panel?

at any time you can access your website control panel and online webmail by clicking on how client facilities links in the left-hand column of our website. means you can at any time manage and edit your websites and
emails from any computer with an Internet connection. It is also advisable to keep the links in your favourites so that you can access them quickly from your web browser in the office or at home.

What is domain name registration?

Every website has a ' www.address.com ' It is this address that has to be purchased for your website to operate. Immersive Media will purchase and advise upon the use of words in your domain name as it is important for search engine optimisation.

How long does a website take to build?

Delivery dates will all be agreed in advance, as every project varies in size and complexity the time could be anywhere from 3 days to 3 months.

I don't know what content to use in my website

Immersive Media has experienced copywriters that will prepare brand new copy or alternatively work with any current copy improving within the areas you specify.

How do I know what keywords should be used for my website?

We will assist you every step of the way although with your input it will ensure we choose the most appropriate key words and phrases to be used throughout the website.

How can I keep track of visitors to my website?

Immersive Media can supply up to the minute detailed statistics on all the website activity, important for improving sales and marketing.

What are web design service contracts?

Web Design Contracts enable you to free up your employee resources by instructing Immersive Media to handle any amount of website updates or modifications no matter how big or small they might be.


Contact us on 020 8401 1278 for advice or to discuss your project.
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